Terms & Conditions
Welcome to Totah Rental Cars Dubai! These Terms & Conditions ("Agreement") govern your use of our website (https://totahrentalcarsdubai.com) and the rental services we provide. By accessing our website or using our services, you agree to be bound by this Agreement. If you do not agree to these Terms, please do not use our website or services.
1. General Information
- Totah Rental Cars Dubai offers luxury and sports car rentals through our website and WhatsApp.
- Rentals are available for customers who are at least 21 years old and hold a valid driving license.
2. Account Creation
- To rent a car, customers can create an account on our website by providing accurate and complete personal information.
- Account holders are responsible for maintaining the confidentiality of their account login details.
- Totah Rental Cars Dubai reserves the right to suspend or terminate any account found in violation of these terms.
3. Rental Procedure
- Customers can browse available cars on our website and select vehicles for rental.
- Booking can be completed either directly through the website or by contacting us via WhatsApp.
- A confirmation email or message will be sent once the booking is finalized.
- All rentals are subject to availability at the time of booking.
4. Payment Terms
- Payment for rental services can be made via credit card, debit card, or any other approved payment method available on our website.
- All rates are clearly displayed during the booking process. Additional charges may apply for services such as delivery, fuel, or any damages incurred during the rental period.
- A security deposit may be required, depending on the vehicle and the rental duration.
5. Cancellations & Modifications
- Cancellations made within 24 hours of booking may be subject to a cancellation fee. Refunds for cancellations will depend on the time of cancellation.
- Modifications to rental dates or car selection can be made, subject to availability. Additional charges may apply.
6. Rental Terms
- The rental period starts from the time the vehicle is picked up or delivered and ends at the agreed return date and time.
- Late returns may result in additional charges. The client is responsible for returning the vehicle in the same condition as it was rented.
- Customers are required to comply with all local traffic laws and regulations while using the vehicle.
- The vehicle must only be driven by the person(s) listed in the rental agreement.
7. Insurance & Liability
- All rental vehicles are covered by standard insurance policies. The customer may be held liable for any damage to the vehicle not covered by insurance, as well as any fines or penalties incurred during the rental period.
- Customers may be offered additional insurance options for greater coverage.
8. Delivery & Pickup
- Vehicles can be delivered to or picked up from any agreed location in Dubai, including the airport, based on customer preference.
- Delivery and pickup times will be arranged when booking the vehicle. A delivery fee may apply.
9. Prohibited Uses
- The rented vehicle cannot be used for illegal purposes, off-road driving, racing, or towing.
- Smoking inside the vehicle is prohibited.
- Unauthorized drivers or sub-letting of the vehicle to third parties is not allowed.
10. Privacy Policy
- Personal data collected through the website or WhatsApp is used solely for booking and rental purposes and will be treated in accordance with our Privacy Policy.
11. Governing Law
- These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from this agreement will be subject to the exclusive jurisdiction of the courts of Dubai.
12. Changes to the Terms
- Totah Rental Cars Dubai reserves the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on the website.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
